EloraHQ

Data with Dignity.

Your data is yours. We prioritize confidentiality and safety, adhering to industry-leading standards for privacy and security.

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Users of the EloraHQ platform may receive functional SMS notifications. Message and data rates may apply. Message frequency varies. Text STOP to cancel or HELP for info. View our Terms and Privacy pages for more details.

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Platform Terms

Terms of Service

Last Updated: February 25, 2026

Welcome to EloraHQ (www.elorahq.com). By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. SMS Messaging Program

EloraHQ provides functional platform alerts via SMS to registered users. These messages are related to your use of the platform and may include:

  • •Account verification and security alerts
  • •Workflow notifications and status updates
  • •System maintenance or service updates
  • •Time-sensitive care coordination alerts

These messages are functional in nature and are sent only to users who have opted in to receive them as part of their platform registration.

2. SMS Opt-Out & Assistance

To unsubscribe: Reply STOP to any SMS message from EloraHQ. You will receive a one-time confirmation message and no further messages will be sent unless you re-subscribe.

For assistance: Reply HELP to any SMS message from EloraHQ, or contact us at hello@elorahq.com for support.

Message and data rates may apply. Message frequency varies.

3. Limitation of Liability

EloraHQ and its affiliates shall not be liable for any damages arising from your use of the platform, except where prohibited by law. This includes, but is not limited to:

  • •Indirect, incidental, special, or consequential damages
  • •Loss of data, revenue, or business opportunities
  • •Service interruptions or platform downtime

Carrier Disclaimer: Mobile carriers (e.g., T-Mobile, Verizon, AT&T) are not liable for delayed or undelivered messages. Delivery of SMS alerts is subject to effective transmission by your wireless carrier and network availability.

4. Data & Privacy

Your use of the platform is also governed by our Privacy Policy, which details how we collect, use, and protect your information. By using EloraHQ, you consent to the practices described therein.

All data handling adheres to HIPAA regulations and our commitment to Data with Dignity.

5. User Eligibility

Access to the EloraHQ platform is restricted to authorized participants. Eligible users include:

  • •Licensed healthcare professionals operating under a covered entity
  • •Community health workers, care coordinators, and social workers employed by partner organizations
  • •Administrative and operations personnel of registered healthcare organizations
  • •Other authorized platform participants as designated by a partnering organization

Unauthorized access or use of the platform is strictly prohibited and may result in immediate account termination and potential legal action.

Questions?

If you have any questions about these Terms of Service, please reach out. We are here to help.

hello@elorahq.com