Elora is software that helps care teams keep Medicaid patients covered, before coverage lapses and after every visit. It brings together fragmented systems and resources, improving clinic financial sustainability and patient support. It expands a health center’s capacity to handle high H.R. 1 renewal volume.
Trusted by Federally Qualified Health Centers, Health Networks, and Care Teams
Catch Coverage Lapses
Elora keeps Medicaid patients covered and coming back.
Before the Visit
Elora checks coverage.
Clearinghouse and state systems identify who is at risk of coverage lapse before the visit, and immediately for new patient walk-ins.
During the Visit
Elora identifies patient needs in the background while the patient talks.
Listens and ingests screening data, pre-fills documentation and identifies gaps.
After the Visit
Elora tracks follow-up and automates coverage and enrollment for each patient.
Reaches the patient in their own language on the channel they’ll answer, gathers the missing information and documents, and completes form submissions.
Impact
$150,000
a year in revenue from walk-ins who arrive with coverage
If your team enrolls just 10 uninsured walk-ins a month, that’s 120 patients a year who arrive with coverage. At about $1,270 a year each, that’s $150,000 a year in revenue for care that could otherwise be uncompensated care financial loss.
Average national Medicaid revenue per patient, 2023: $20.1B / 15.8M Medicaid patients = $1,270.
Finally, supervisors can see every open renewal, so your team stays ahead of H.R.1’s deadlines as a part of their normal workflow without adding headcount.
Between visits, Elora keeps the whole patient panel covered with automated coverage checks, alerting staff before renewals come due and helps your team act on who’s at risk.
Impact
$890,000
a year in Medicaid revenue at risk
If a health center with 5,000 expansion adults loses 7% of them at each six-month renewal, that’s roughly 700 patients a year, putting up to $890,000 a year in Medicaid revenue at risk, or $350,000 a year in visit revenue alone.
Care teams lose hours a day to notes, spot checks, and reports. Elora auto-fills the documentation, and keeps the case together for every patient, working from smart-templates your team approved. Reduce the calls, checkboxes, and sign-offs to keep patients covered and in care.
CAPACITY Impact
70% less time
on paperwork, so care teams can serve up to 4x more patients
In just a few months, care teams piloting Elora cut its paperwork time from 7 hours to 20 minutes, giving staff the capacity to serve up to 4x more patients.
Cost of delay
$167,000
in visit revenue at risk before you go live
If 1,000 patients lose coverage on January 1 and a new vendor takes 4 months to approve, that’s about $167,000 in visit revenue at risk before you go live.
1,000 patients × $500 a year ÷ 12 months × 4-month BAA timeline = $166,667.
Start with one care team member and a list of 100 patients.
Elora works alongside your EHR and is live in 6 hours. Setup takes 4 hours of one navigator’s time, and 30 minutes with IT.
By the end of week one, Elora completes 70 to 80% of the workflow and flags the rest for your staff to review. By week two, only 5 to 10% need staff review. Over two months, you see renewals completed and coverage kept from adopting Elora against your current renewal rate, so you see real results before a rollout.
At the end, you decide on next steps with your own numbers in hand.
Economic value
$63,500
a year in Medicaid revenue for every 1% more patients kept covered
On a panel of 5,000 expansion adults, keeping just 1% more patients covered could protect $63,500 a year in Medicaid revenue. A pilot measures your own save rate, so you know what a full rollout is worth before you adopt.
5,000 × 1% = 50 patients, × $1,270 Medicaid revenue per year per patient (KFF, 2023 health center data) = $63,500.
Request a Pilot
Book a 30-minute discussion with Elora leadership to discuss a pilot for your FQHC.
Elora is a SOC 2 certified software that works alongside your existing EHR, using human and AI interaction to support patient workflows before, during and after the encounter, in the clinic and in the field.
“Now I'm not bogged down for four hours a day doing paperwork. Elora allows us that free time to really sit down with our case managers.”
Liz Malanitch
Head Program Manager, Olympia Mutual Aid Partners
“I just wanted to chime in and tell you how much I enjoy using Elora. Everything is streamlined and my documentation time has been cut in half.”
Kat Custer, CPC
Pathways Community Health Worker, FCS Supportive Housing Specialist, Love Overwhelming
“For us the bilingual piece has been huge! … [Our patient] is able to speak in Spanish, and Elora translates to English which is a huge help for all of us!”
Samantha Hansen
Community Outreach Specialist, Youth & Family Link
“You’ve taken an issue that everyone has accepted as the reality for helpers, and addressed it with technology.”
Anonymous
Tribal Health Center
“I never touched a computer for 35 years. Working with AI – kind of scary at first. But so far Elora's been more user-friendly than I can even imagine.”
John Mayr
Re-Entry Navigator, Coastal Community Action Program
“It reduces how often clients have to repeat their story… having to start over every time they work with a new case manager can be frustrating and exhausting. Elora creates continuity.”
“Elora has allowed our coordinators to spend less time in duplicate documentation and more time with our clients. The flexibility of the platform makes it so each coordinator can use the system in a way that they feel comfortable, whether it be using the voice features or typing documentation.”
Triss Stanfield
Certified Peer Support Specialist, Supervisor & Care Navigator, Gather Community Services
“You’re using AI in a way that lets humans serve other humans better.”
Judy Jones
Executive Director, Thurston County Food Bank
“I know what it's like to need support and not know where to find it. With this system we're able to focus more on the participant than on all the outside notes and documentation.”
Ashley Sanders
Community Based Worker, Destination Hope and Recovery
“In 5 min, Elora gives patients a little bit of hope and something to act on.”
Mika Woodruff
CARES Specialist, Olympia Fire Department
“It’s really connecting our boots on the ground, whatever their position might be, to resources for our more isolated community members.”
Katie Musgrave
Executive Administrator, North Mason Regional Fire Authorities Mobile Integrated Health Program (MIHP)
“It’s tracking the solution to multiple social determinants of health and addressing those things in a patient-centered manner, really improving the overall health of that person and reducing their costs in the system – with the data to prove it.”
Katie Willet
Programs and Compliance Administrator, CHOICE Regional Health Network
“You sit in the passenger seat and help them navigate. This is the first system where I feel like I can really see that in a really clear picture.”
Patty Howard
Associate Pastor & Associate Director, Gather Church, Community Services
“There’s an opportunity in this to drive payors and health systems to greater visibility, do more with less, and improve outcomes along the way.”
JP Anderson
CEO, CHOICE Regional Health Network
“With Elora, we’re doing things in a level of richness of documentation that is my literal dream come true. My whole dream is about network adequacy.”
Beth Mizushima
Chief Transformation Officer, CHOICE Regional Health Network
